Refund Policy

Effective Date: 2025-10-09

At tikuuu.com, we are committed to delivering high‑quality visibility support services and maintaining transparency in our refund process. As we provide non‑tangible digital services, no physical items are shipped or returned.

1. Order Cancellations

You may cancel your order before it is processed or activated and receive a full refund.

How to cancel:

Email contact@tikuuu.com with your account email address

If the campaign has not started, we will issue a full refund to your original payment method

2. Trial Period

Some purchases may include a trial period. If you cancel during the trial window, you will not be charged.

3. 14‑Day Refund Guarantee

You may request a refund within 14 days of purchase if the following conditions apply.

Eligible refund reasons:

The service was not delivered as described

Your request is submitted within 14 days of purchase

Delivery was partial or has not started

Technical issues prevented campaign delivery

Refunds are not available if:

More than 14 days have passed since purchase

Service was fully delivered

No valid issue was reported within the allowed timeframe

4. How to Request a Refund

Email contact@tikuuu.com with your account email and a brief explanation. We respond within 3 business days. If approved, refunds are issued to the original payment method within 5–10 business days.

5. Additional Information

No shipping or return labels are needed as all services are digital

No processing or restocking fees apply

Payment processor fees may only be refunded if service was not delivered

6. Contact

Questions about refunds? Contact us at contact@tikuuu.com.

Support hours: Monday to Friday, 9:00 AM – 6:00 PM (UK Time).